Short Course: MAP207-Problem Solving Workshop (full)
September 29 at 8:00 am - 5:00 pm
This course is designed to provide a template of components to utilize with any problem-solving effort. The Eight Disciplines of Problem-solving methodology and process are presented to model the proper sequencing and application of those important problem-solving components. Participants will learn how to develop containment actions and discuss the importance of root cause analysis and corrective action using automation, mistake or error proofing, and operator training.